Archive for April 12, 2008

Verizon

Cell phones are today the gadgets that are used the most often. Even more often than comaputer. At the present time almost everyone has a cell phone .Maybe this statistics suits to developed companies only. And there are many providers that control this kind of connection for us. Verizon is one of them. In addition to cellular phone service, the company specializes in landline, long distance and business telecommunications. It also offers many other services that are need today to receive or send some information. So after reading this article about Verion, many people can find out some interesting things about this company.

About the company. Verizon was founded in 1983 as Bell Atlantic Corporation. It got seven Bell Operating Companies from AT&T company after its breakup. Nowadays the company is headquartered in New York, New York. Verizon Communications, Inc. was created in 2000 after the acquisition of GTE be Bell Atlantic, which was one of the largest mergers in the US history. The name of the company is a portmanteau word formed from veritas and horizon. The company specializes in communications services providing Broadband Internet services, Television services, wireless telecommunication services and Local wireline. Company’s net income is $6,119 billion. Verizon Communications employs over 239,000 people. The tagline of the company is: “We never stop working for you”.

At the present time the comapny is one of the leading telecommunications companies in the whole world. The number of subscribers of Verizon is really huge and people keep on subscribing. There are just one company in the telecommunications industry that is larger and this is AT&T. Interesting is the fact that no one knows for sure why the company was named Verizon. There are numerous explanations and even legends.

Customer Service. One of the few problems with Verizon is their customer service. In 2007 Verizon was the leading company with the worst customer service. More that 40% of the customers have a negative view on the company because of the customer service. And that is why many people decided to terminate service with Verizon. All the complaints are based on the facts that Sprint made the customer pay more than they have really been talking. The company tried to improve the relationships with the customers but there are no obvious results still.

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